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Updating vehicle VOR Status

  • guide
  • Who is this guide for?

The VOR Settings are available to all account types including workshops however, the asset VOR Record is often managed by the Operator transport team themselves or an R&M provider.

Table of Contents

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  • FAQs

Introduction

You can see the current VOR Status of a vehicle on the asset list at a glance using the coloured truck symbol where red denotes that a vehicle is currently off road and green shows a vehicle is in service. The list can also be filtered using the KPI tiles or the headings. 

Click on a KPI tile to apply a filter to the list. In this case the list now shows the 3 assets that are out of service. 

Note: Click the tile again to remove the filter 

Click the '...' ellipsis to select a VOR Status and filter the list. Or add the heading to the 'group by' section to group assets by status.

 

Click on the truck symbol to open the vehicles VOR Record

Click on an individual registration to open the full asset details. To then open the VOR Record click the spanner icon. 

Step by Step

Review Asset List- To review the current health of the asset list you can filter the asset list. Click or swipe through the 3 steps below to see how to do this. *

1. To review the current asset list, click on Assets from the header bar.
1. To review the current asset list, click on Assets from the header bar.
2. Now click and drag the VOR heading into the ‘GROUP BY’ section to filter the assets.
2. Now click and drag the VOR heading into the ‘GROUP BY’ section to filter the assets.
3. The assets are now shown as grouped by VOR status. You can then expand the list by VOR Status by clicking the grey arrow.
3. The assets are now shown as grouped by VOR status. You can then expand the list by VOR Status by clicking the grey arrow.

*If you do not have the table component filter settings available please contact customer support to arrange for this feature to be enabled. 

Mark a vehicle as Off Road- To complete a non-digital job, click or swipe through the 9  steps below.

1. Start by clicking either the registration or the green truck symbol.
1. Start by clicking either the registration or the green truck symbol.
2. Click the calendar icon to select an ‘out-of-service’ date.
2. Click the calendar icon to select an ‘out-of-service’ date.
3. Choose a type from the drop-down list (e.g., Scheduled).
3. Choose a type from the drop-down list (e.g., Scheduled).
4. Select a reason and add any notes or comments as needed.
4. Select a reason and add any notes or comments as needed.
5. Click Save to complete the process
5. Click Save to complete the process

Mark a vehicle In Service – To see the steps taken to complete defect lines within portal, click or swipe through the 6 steps below.

1. Start by opening the vehicle record. You can do this by searching for the registration or clicking the truck symbol in the asset list.
1. Start by opening the vehicle record. You can do this by searching for the registration or clicking the truck symbol in the asset list.
2. Click the calendar icon in the in-service date field to choose a date.
2. Click the calendar icon in the in-service date field to choose a date.
3. The reason will still be filled in; however, you can add additional comments if needed. Click Save once done.
3. The reason will still be filled in; however, you can add additional comments if needed. Click Save once done.
4. If you find that a record has not updated, it is important to check the record history for any incomplete records. Click on a record and update it by adding an in-service date.
4. If you find that a record has not updated, it is important to check the record history for any incomplete records. Click on a record and update it by adding an in-service date.

Technical Info & Self Help

Why may a vehicle update to out of service?
  • A user has manually updated the vehicle record in portal
  • A driver has marked a vehicle as un-roadworthy during a check using the r2c Driver app
  • When a parent asset is marked as unroadworthy, the child asset is automatically updated to VOR (Vehicle Off Road) as well.
Do Inspections update the VOR status of a vehicle?

If a jobsheet is signed as ‘Unroadworthy’ during an inspection or service, the asset record is not automatically updated. The VOR record can be easily accessed from the jobsheet using the spanner icon

Do vehicles automatically update to in service?

Records must always be updated manually once a vehicle is back in service. The only time this process is automated is when a parent asset is updated to “In Service,” which also updates the child asset.

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