Introduction
The Dashboard provides an overview of the status of jobs, booking requests, authorisation requests, your assets schedules, any defects that have been found on the assets, and various common KPI’s (Key Performance Indicators) including pre-use checks, fleet availability, and MOT pass rates.
Booking Requests - The tile will include all booking requests that have not been accepted.
Note: Selecting View will direct the user to the Unactioned-Booking Requests tab within Messages. For more info see Accepting an E-Booking
Authorisation Requests - i2i users only.
This tile will include all outstanding authorisation requests.
Note: Selecting View will direct the user to the Pending Authorisation tab within Messages.
Today's Pre Use Checks - Driver Module users only.
This tile will display the percentage of Driver users who completed a pre-use check.
Note: Selecting this tile will expand the tile to include the detail behind the result. Editing this tile will allow the user to customise the KPI target, the frequency of checks and the time period to display.
Note: Selecting VIEW OUTSTANDING or VIEW COMPLETED will direct the user to the Assets page with filters applied.
Fleet Availability - This tile will display the percentage of the fleet that is available for use.
Note: Selecting this tile will expand the tile to include the detail behind the result. Editing this tile will allow the user to customise the KPI target..
Note: Selecting VIEW VOR ASSETS or VIEW AVAILABLE ASSETS will direct the user to the Assets page with filters applied.
MOT Pass Rate - This tile will display the MOT first time pass rate for the current month and the previous 6 months..
Note: Selecting this tile will expand the tile to include the detail behind the result. Editing this tile will allow the user to customise the KPI target..
Note: Selecting any of the VIEW buttons will direct the user to the Assets page with filters applied.
Outstanding Defects, Awaiting Action and In Progress KPI's - These KPIs are all clickable links directing the user to the relevant page and information.
Asset Breaches - The breaches table displays a list of assets that contains a breach or potential breach on some key asset dates. The dates are linked to the asset file with the addition of a jobsheet number of any active Jobs with a breached task allocated to enable the user to manage the exceptions.
Note: This tile is rotatable with the use of the rotation icon in the upper right corner, this will display a preview of the planner. Click here to see the full Planner Guide
The breaches Table can be manually updated to pull through any new data available using the refresh button.
Step by Step
Breached Date without Job Number – To see the steps taken to investigate a breached date, click or swipe through the 2 steps below.
Breached Date with Job Number- To see the steps taken to investigate a breached job, click or swipe through the 2 steps below.
Technical Info & Self Help
What if I want to go to the Missed Job and not the next one.
To find the missed job instead of the next due job when clicking a breached date, click the asset ID and then the schedules tab. From here the missed job can be located and opened.
What is the difference between a Late job and a No Show.
This No Show KPI relates to recently missed jobs and are not true No Shows, a true No Show is defined as; a job being set to No Show by a user or a missed job older than 14 days whereby r2c will automatically set to No Show.
The Late KPI relates to Jobs that have been started, or marked as Onsite, but are ongoing passed their Required By date.
Can anyone Edit the Local Tile info.
No – Only administrators can edit these targets which can be achieved by clicking EDIT and ensuring to click the save icon. These targets will reflect locally within the organisation.
