Drivers Checks (New)

The Driver Checks application is a new bolt-on module that can only be managed by users with Interactive Operator permissions.

This application is separate from the existing DDC App. Availability and access may vary depending on your r2c contract and the permissions associated with your user role.

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Introduction

The new Driver Checks application enables drivers to complete vehicle inspections and report defects through a streamlined, user-friendly interface.

Fleet managers can monitor checks as they are submitted, with automatic email notifications generated for reported defects and vehicles marked as unroadworthy.

The current release includes:

* Submission of driver checks
* Automatic email notifications for defects and unroadworthy vehicle checks
* The ability to view driver check forms currently in use

Phase 2 will introduce additional dashboard functionality and enhanced reporting capabilities.

Please note: This is a new application. If you are currently using the previous Driver App, please refer to: Driver Module V1 Guide

Step by Step

Driver Checks – To see the steps taken to monitor completed driver checks, click or swipe through the 8 steps below.

Step 1 – Click the Driver Checks Module icon from the welcome screen or the navigation bar.

Step 2 – The checks list defaults to the current week. To refine your results, click the 'Filter' icon.

Step 3- From the filter panel, select additional criteria and then click 'Apply Filters'

Step 4 - To view a completed check, click on the entry from the list.

Step 5- Here you can view the information submitted by the driver and any defects raised.

Step 6 - Expand the sections to see additional details such as location (if enabled) . Click 'Download' to view a PDF version of the completed check.

Checks can be completed against either verified assets (recognised assets linked to your account and fleet list) or unverified assets (assets that are not currently recognised within your fleet).

If a check is submitted against an unverified asset, it can be reviewed and either corrected or accepted by following the steps below

Rectifying unverified Assets – Updating a completed check by assigning it to the correct asset record.

Step 3 - Search for the correct asset, select the match and then click the 'Update' button.

Step 4 - The asset icon has updated to verified successfully and the check has been reassigned to the correct vehicle.

Accepting unverified Assets – Accepting a completed check for a transient asset that is not on the fleet list.

Step 1- Select a completed check from the list that is showing as unverified.

Step 2 - Click the 'Accept Unverified Check' button

Step 3 - Confirm you are happy to accept the check as a transient fleet asset

Step 4 - The asset will now show a grey tick icon and the completed check will be available to view in your records.

Forms – Follow the four steps below to view the questions and settings for a specific driver check form.

Please note that this is a read-only view, and forms cannot be edited directly. If you need a custom form created or changes made to an existing form, please contact your account manager, as this may be available depending on your contract.