Do vehicles automatically update to in service?

Records must always be updated manually once a vehicle is back in service. The only time this process is automated is when a parent asset is updated to “In Service,” which also updates the child asset.

Do Inspections update the VOR status of a vehicle?

If a jobsheet is signed as ‘Unroadworthy’ during an inspection or service, the asset record is not automatically updated. The VOR record can be easily accessed and then updated from the jobsheet using the spanner icon

Why may a vehicle update to out of service?

A user has manually updated the vehicle record in portal A driver has marked a vehicle as un-roadworthy during a check using the r2c Driver app When a parent asset is marked as unroadworthy, the child asset is automatically updated to VOR (Vehicle Off Road) as well.

Who can access an asset?

A workshop user can search for all assets across the r2c platform. This is so that they can create jobs when needed even if they do not regularly manage the asset. However, the complete asset records is only granted to the workshop that is listed as the primary repairer. As for Operators and R&M providers, […]

How do I find an asset that already exists?

When you try to create a new asset and see a message to say the asset already exists. The system will stop you from creating a duplicate record. In this case, contact the r2c Support team so that they can find the existing asset and update the management details to make it available to you.

How do I remove an asset from my account?

To remove an asset from your account, open the asset record details tab. In the management details section remove your company name from any fields such as Owner and Operator. Change the relevant fields back to the blank option of ‘select’ and click Save.