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FAQs

Who can access an asset?

A workshop user can search for all assets across the r2c platform. This is so that they can create jobs when needed even if they do not regularly manage the asset. However, the complete asset records is only granted to the workshop that is listed as the primary repairer.

As for Operators and R&M providers, users on these accounts can only see assets that are part of their fleet.

To manage who is assigned to an asset, open the asset record and on the details tab update the management details section.

Operator


dATA SHEET GUIDANCE

The Operator data sheet has 3 main steps to complete. 

This data helps us set up and prepare your account. 

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