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Why can’t I find the job my customer has sent?

If your customer is also interactive on r2c and has sent you a booking request message, this message will need to be actioned and accepted to generate a jobsheet. You can find more details on booking requests here.

Alternatively, if they have already supplied an r2c job number you can use this to search on the Jobsheets page.

Operator


dATA SHEET GUIDANCE

The Operator data sheet has 3 main steps to complete. 

This data helps us set up and prepare your account. 

Step 1

Add your workshops

Enter the company name and address for the workshops responsible for regular maintenance of your assets.

Step 2

Add your vehicles.

Use drop-downs to add assets: select type, manufacturer, model, and primary repairer. Required fields are marked (*).

Note

Please note this data is used to setup up your fleet list details and does not create schedules. Schedule imports are available separately if required.

Step 3

Add your users

Enter each user’s name, contact, and role (e.g., Driver, Administrator). Multiple roles are allowed. See the final tab for role definitions. User limits depend on your contract.

Step 4

Additional Information

O-licence data: Enter your O-License details here to set them up on your account. You can assign vehicles to the O-License number in Step 2

Depot Data: Complete this step If you have multiple locations that vehicles and drivers operate from.

If you are unsure on how depots may affect your account set up. Please contact the  implementation team. 

Download Data Sheet

Click here to Download file

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