What if the customer I’m asking to be set up is Interactive on r2c or already exists?
This is absolutely fine, all customer setup requests come through to the r2c support team who will validate the request and, if the customer is interactive, link their existing account to you. Where a customer is not interactive but already exists the support team will again link the existing account to you. Only where the […]
How do I invite a read only repairer?
As read-only repairers have no access to the system they would not be able to accept or reject the invite therefore a request should be made to r2c customer support. The support team can create a placeholder account for you to log jobsheet uploads against. If you require a read-only repairer setting up, please complete […]
