How do I access E-Learning?

You should have received login details for your r2c account, allowing you to access the E-Learning portal as shown below. Be sure to check your junk/spam folders since this email is auto generated. Please note your r2c contract/account type may affect E-Learning access.

Do my drivers need to log into portal to see their driver profile?

All users can access their main profile in portal. However, drivers only need their username, PIN, and site ID to log into the driver app itself. Should you wish for drivers to also manage their main profile you can share the full credentials/password so that they can also login to portal if required. Alternatively, their […]

Why are my modules locked in Portal?

If you find that modules display the lock symbol. Please log out, and clear your cache before logging back in. You can do this using the ‘problems connecting link’ on the login page. If this does not resolve the issue, contact the support desk to have your account settings reviewed.

Where can I find my license code?

The inspect license code can be found on your organisation page in Portal. This can be automatically applied to your account by logging to portal first and then clicking blue Inspect icon from the header bar. This will redirect you to the Inspect login page for you to then select your name from the list […]

How do I change my password?

To change your password, login to portal and click ‘My Profile’. Here you can change your username, password and pin as well as set alert preferences. You can find more details on managing user details in the guides below. Organisation -Managing users for Operator and R&M ➜ Organisation -Managing users for Workshop ➜  

Forgotten your username or password?

You can request a login reminder from the login page here.  Simply scroll down and click the ‘Forgotten your user name or password?’ link, and then enter your registered email address to generate an automated reminder. Remember to check your Junk/Spam folders too.